Why was my order cancelled?/Why did you refund my payment?
Ifwe returned your money to you and closed your order, it is almostcertainly because we were unable to verify your payment or the productsyou ordered were out of stock. Generally,our customer service staff willcontact you by phone or email to discuss with you, but if we can notget in touch with you in 3 days after we receive your payment,we willhave to refund for you. As we think,It is our responsibility to ship outyour order in time.
Possible reasons for refunding money are:
- Paypal account name and address does not match your order's shipping address, and there was no response when we contacted you.
- Theproducts you ordered were out of stock (Generally we have enough stockbut rarely we may suffer an temporarily lack of certain product)